{"id":30428,"date":"2024-11-05T20:53:53","date_gmt":"2024-11-05T19:53:53","guid":{"rendered":"https:\/\/medtrum.redycare.ch\/community-faqs\/"},"modified":"2026-02-12T11:21:35","modified_gmt":"2026-02-12T10:21:35","slug":"community-faqs","status":"publish","type":"page","link":"https:\/\/medtrum.redycare.ch\/en\/support-and-services\/community-faqs\/","title":{"rendered":"Community FAQs"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.2″ _dynamic_attributes=”background_image” _module_preset=”default” background_color=”rgba(0,0,0,0.71)” background_image=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9mZWF0dXJlZF9pbWFnZSIsInNldHRpbmdzIjp7fX0=@” background_blend=”multiply” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.2″ _dynamic_attributes=”content” _module_preset=”30d7e2af-0d7d-4699-8c4f-f2679fc03aae” text_orientation=”center” global_colors_info=”{}”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjxcL2gxPiJ9fQ==@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.2″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

We answer questions from the Medtrum Switzerland community<\/h2>\n

[\/et_pb_text][dsm_advanced_tabs dsm_tabs_bg_color=”RGBA(255,255,255,0)” dsm_content_bg_color=”RGBA(255,255,255,0)” dsm_content_padding=”32px|32px|32px|32px|true|true” dsm_tabs_wrapper_alignment=”center” dsm_content_padding_tablet=”32px|32px|32px|32px|true|true” dsm_content_padding_phone=”16px|0px|16px|0px|true|true” dsm_content_padding_last_edited=”on|phone” _builder_version=”4.27.2″ _module_preset=”default” content_title_level=”h3″ border_radii_dsm_content_border=”on|24px|24px|24px|24px” border_width_all_dsm_content_border=”0px” global_colors_info=”{}” dsm_tabs_wrapper_margin=”|||10%|false|false” dsm_tabs_wrapper_margin_tablet=”|||25%|false|false” dsm_tabs_wrapper_margin_phone=”|||12%|false|false” dsm_tabs_wrapper_margin_last_edited=”on|tablet” border_width_bottom_dsm_tabs_border=”2px” border_color_bottom_dsm_tabs_border=”#1A5F58″ border_width_bottom_dsm_active_tabs_border=”4px” border_color_bottom_dsm_active_tabs_border=”#1A5F58″][dsm_advanced_tabs_child dsm_title=”Nano pump” dsm_content_type=”shortcode” shortcode_content=”%91showmodule id=%2229209%22%93″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_advanced_tabs_0″][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=”Nano CGM sensor” dsm_content_type=”shortcode” shortcode_content=”%91showmodule id=%2229211%22%93″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_advanced_tabs_0″][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=”Easy Pact Application” dsm_content_type=”shortcode” shortcode_content=”%91showmodule id=%2229208%22%93″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}” parentOrderClass=”dsm_advanced_tabs_0″][\/dsm_advanced_tabs_child][\/dsm_advanced_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.2″ _module_preset=”default” background_color=”#1A5F58″ max_width=”90%” module_alignment=”center” custom_padding=”32px|32px|32px|32px|true|true” custom_padding_tablet=”32px|32px|32px|32px|true|true” custom_padding_phone=”16px|8px|16px|8px|true|true” da_disable_devices=”off|off|off” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.2″ _module_preset=”30d7e2af-0d7d-4699-8c4f-f2679fc03aae” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Our other supports and services for users<\/h3>\n

[\/et_pb_text][et_pb_divider color=”#FFFFFF” _builder_version=”4.27.2″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.27.2″ _module_preset=”default” width_tablet=”” width_phone=”90%” width_last_edited=”on|desktop” max_width_last_edited=”off|phone” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”32px|32px|32px|32px|true|true” custom_padding_tablet=”32px|32px|32px|32px|true|true” custom_padding_phone=”16px|16px|16px|16px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||400″ icon_color=”#1A5F58″ icon_width=”32px” align=”left” _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Our media and applications<\/h4>\n

Discover our dedicated supports and applications, designed to make managing your diabetes even simpler and more intuitive. Take advantage of tailored digital solutions for precise, real-time monitoring. <\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5NTk1In19@” button_text=”Access to supports” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” position_origin_a=”bottom_left” vertical_offset=”32px” horizontal_offset=”32px” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”32px|32px|32px|32px|true|true” custom_padding_tablet=”32px|32px|32px|32px|true|true” custom_padding_phone=”16px|16px|16px|16px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ icon_color=”#1A5F58″ icon_width=”32px” align=”left” _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Our videos and tutorials<\/h4>\n

Explore our videos and interactive tutorials to master every feature of our devices.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MjE3In19@” button_text=”Go to videos” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” positioning=”absolute” position_origin_a=”bottom_left” vertical_offset=”32px” horizontal_offset=”32px” vertical_offset_phone=”16px” vertical_offset_last_edited=”off|phone” horizontal_offset_phone=”16px” horizontal_offset_last_edited=”off|phone” position_origin_a_tablet=”bottom_left” position_origin_a_phone=”bottom_left” position_origin_a_last_edited=”on|phone” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|phone” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|phone” positioning_tablet=”absolute” positioning_phone=”none” positioning_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”32px|32px|32px|32px|true|true” custom_padding_tablet=”32px|32px|32px|32px|true|true” custom_padding_phone=”16px|16px|16px|16px|true|true” custom_padding_last_edited=”on|phone” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ icon_color=”#1A5F58″ icon_width=”32px” align=”left” _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Community testimonials<\/h4>\n

Join a community that makes a difference.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5NDkyIn19@” button_text=”Go to testimonials” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”default” positioning=”absolute” position_origin_a=”bottom_left” vertical_offset=”32px” horizontal_offset=”32px” vertical_offset_phone=”16px” vertical_offset_last_edited=”off|phone” horizontal_offset_phone=”16px” horizontal_offset_last_edited=”off|phone” position_origin_a_tablet=”bottom_left” position_origin_a_phone=”bottom_left” position_origin_a_last_edited=”on|phone” position_origin_f_tablet=”” position_origin_f_phone=”” position_origin_f_last_edited=”on|phone” position_origin_r_tablet=”” position_origin_r_phone=”” position_origin_r_last_edited=”on|phone” positioning_tablet=”absolute” positioning_phone=”none” positioning_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.2″ _module_preset=”default” background_color=”#F0F0F0″ custom_margin=”32px||||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” custom_margin=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Become a user<\/h2>\n

[\/et_pb_text][et_pb_divider _builder_version=”4.27.2″ _module_preset=”default” custom_margin=”||16px||false|false” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Join the Medtrum community and discover devices designed to simplify your daily life. By becoming a user, you gain access to modern, reliable diabetes management solutions tailored to your needs. Take the first step towards technology that accompanies you in comfort and safety.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”#form” button_text=”I'd like to try Medtrum products” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.2″ _module_preset=”default” background_image=”https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/10\/capteur_TouchCareNano.webp” border_radii=”on|24px|24px|24px|24px” global_colors_info=”{}”][et_pb_divider _builder_version=”4.27.2″ _module_preset=”aeb1edf4-eedf-4d16-a9d6-bc9790f45f06″ global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

We answer questions from the Medtrum Switzerland community

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