{"id":30540,"date":"2025-04-22T16:37:37","date_gmt":"2025-04-22T14:37:37","guid":{"rendered":"https:\/\/medtrum.redycare.ch\/supports-and-applications\/"},"modified":"2026-04-29T13:06:12","modified_gmt":"2026-04-29T11:06:12","slug":"supports-and-applications","status":"publish","type":"page","link":"https:\/\/medtrum.redycare.ch\/en\/support-and-services\/supports-and-applications\/","title":{"rendered":"Supports and applications"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.71)&#8221; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/nano-pompe-background.webp&#8221; background_blend=&#8221;multiply&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;30d7e2af-0d7d-4699-8c4f-f2679fc03aae&#8221; text_orientation=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Supports and applications for your diabetes management devices<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F5F4&#8243; custom_padding=&#8221;0px||0px||true|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px||8px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; text_font_size=&#8221;20px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_text_align_tablet=&#8221;center&#8221; header_2_text_align_phone=&#8221;center&#8221; header_2_text_align_last_edited=&#8221;on|tablet&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Call us free of charge<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#form&#8221; button_text=&#8221;Click here to contact us&#8221; button_alignment=&#8221;right&#8221; button_text_tablet=&#8221;Contact us!&#8221; button_text_phone=&#8221;Contact us!&#8221; button_text_last_edited=&#8221;off|desktop&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; button_text_size=&#8221;20px&#8221; button_text_size_tablet=&#8221;16px&#8221; button_text_size_phone=&#8221;16px&#8221; button_text_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;14px&#8221; text_orientation=&#8221;center&#8221; width=&#8221;49%&#8221; max_width=&#8221;80%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"77\" data-end=\"294\">We provide <strong data-start=\"114\" data-end=\"154\">downloadable user guides<\/strong> to help you use your <strong data-start=\"199\" data-end=\"219\">insulin pump<\/strong>, <strong data-start=\"230\" data-end=\"254\">insulin patch pump<\/strong> and <strong data-start=\"267\" data-end=\"293\">CGM glucose meter<\/strong>.<\/p>\n<p data-start=\"296\" data-end=\"508\" data-is-last-node=\"\" data-is-only-node=\"\">These documents are available in <strong data-start=\"336\" data-end=\"375\">Switzerland&#8217;s three official languages<\/strong>. If you would like to receive these materials in another language, please write to us at the following address: <a href=\"mailto:contact@redycare.ch\" target=\"_blank\" rel=\"noopener\">contact@redycare.ch<\/a> <\/p>\n<p>[\/et_pb_text][dsm_advanced_tabs dsm_tabs_bg_color=&#8221;RGBA(255,255,255,0)&#8221; dsm_content_bg_color=&#8221;RGBA(255,255,255,0)&#8221; dsm_content_padding=&#8221;32px|32px|32px|32px|true|true&#8221; dsm_tabs_wrapper_margin=&#8221;|||10%|false|false&#8221; dsm_tabs_wrapper_alignment=&#8221;center&#8221; dsm_content_padding_tablet=&#8221;32px|32px|32px|32px|true|true&#8221; dsm_content_padding_phone=&#8221;16px|0px|16px|0px|true|true&#8221; dsm_content_padding_last_edited=&#8221;on|phone&#8221; dsm_tabs_wrapper_margin_tablet=&#8221;|||25%|false|false&#8221; dsm_tabs_wrapper_margin_phone=&#8221;|||12%|false|false&#8221; dsm_tabs_wrapper_margin_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; content_title_level=&#8221;h3&#8243; 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_module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Is your cell phone compatible with Medtrum applications?<\/h2>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||48px||false|false&#8221; custom_css_free_form=&#8221;.logo-container {||    display: flex;||    justify-content: center; \/* Centre les images horizontalement *\/||    gap: 32px; \/* Espacement entre les images *\/||}||||.logo-container img {||    width: 64px; \/* Largeur fixe des images *\/||}||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"logo-container\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/logo-app-app-store-1.webp\" alt=\"App Store logo\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/logo-app-google-play-1.webp\" alt=\"Google Play logo\"><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][et_pb_button button_url=&#8221;https:\/\/medtrum.redycare.ch\/en\/application-compatibility\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Check compatibility&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||8px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>FAQs and documentation on diabetes management devices<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"text-base my-auto mx-auto [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div data-message-author-role=\"assistant\" data-message-id=\"9e8989ab-fb91-4d0c-979c-78d45ac688e9\" dir=\"auto\" data-message-model-slug=\"gpt-5-3\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"72\" data-end=\"389\" data-is-last-node=\"\" data-is-only-node=\"\">Find clear answers to frequently asked questions about using your <strong data-start=\"152\" data-end=\"172\">insulin pump<\/strong>, <strong data-start=\"177\" data-end=\"192\">CGM sensor<\/strong> and <strong data-start=\"213\" data-end=\"235\">diabetes management<\/strong> solutions.<br data-start=\"236\" data-end=\"239\">This documentation helps you to better understand your <strong data-start=\"294\" data-end=\"324\">insulin pump therapy<\/strong> and to use your <strong data-start=\"345\" data-end=\"375\">diabetes medical device<\/strong> on a daily basis.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MTU5In19@&#8221; 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These documents are available in Switzerland&#8217;s three official languages. If you would like to receive these materials in another language, please write to us at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":31872,"parent":30560,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-30540","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages\/30540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/comments?post=30540"}],"version-history":[{"count":8,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages\/30540\/revisions"}],"predecessor-version":[{"id":32248,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages\/30540\/revisions\/32248"}],"up":[{"embeddable":true,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages\/30560"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/media\/31872"}],"wp:attachment":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/media?parent=30540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}