{"id":30560,"date":"2024-12-09T20:18:39","date_gmt":"2024-12-09T19:18:39","guid":{"rendered":"https:\/\/medtrum.redycare.ch\/support-and-services\/"},"modified":"2026-03-05T04:38:10","modified_gmt":"2026-03-05T03:38:10","slug":"support-and-services","status":"publish","type":"page","link":"https:\/\/medtrum.redycare.ch\/en\/support-and-services\/","title":{"rendered":"Support and services"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.71)&#8221; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/10\/home_img_hero_3.webp&#8221; background_blend=&#8221;multiply&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;30d7e2af-0d7d-4699-8c4f-f2679fc03aae&#8221; text_orientation=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1>Support and services for your insulin treatment<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F5F4&#8243; custom_padding=&#8221;0px||0px||true|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px||8px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;_initial&#8221; text_font_size=&#8221;20px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_text_align_tablet=&#8221;center&#8221; header_2_text_align_phone=&#8221;center&#8221; header_2_text_align_last_edited=&#8221;on|tablet&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Call us free of charge<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#form&#8221; button_text=&#8221;Click here to contact us&#8221; button_alignment=&#8221;right&#8221; button_text_tablet=&#8221;Contact us!&#8221; button_text_phone=&#8221;Contact us!&#8221; button_text_last_edited=&#8221;off|desktop&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; button_text_size=&#8221;20px&#8221; button_text_size_tablet=&#8221;16px&#8221; button_text_size_phone=&#8221;16px&#8221; button_text_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>EasyView personal platform<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Track your diabetes data on the computer with <strong data-start=\"217\" data-end=\"229\">EasyView<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p data-start=\"231\" data-end=\"502\">The <strong data-start=\"234\" data-end=\"257\">EasyView platform<\/strong> gives you easy access to your data from any computer. With just a few clicks, you can view information on your <strong data-start=\"393\" data-end=\"413\">insulin pump<\/strong>, <strong data-start=\"421\" data-end=\"436\">CGM sensor<\/strong> and <strong data-start=\"446\" data-end=\"468\">diabetes management<\/strong> in a clear, secure environment. <\/p>\n<p data-start=\"504\" data-end=\"724\">To get started, <a href=\"https:\/\/easyview.medtrum.eu\/v3\/#\/login\/login?country=CH&amp;lang=en\" target=\"_blank\" rel=\"noopener\">register on the site<\/a> using your e-mail address to create your account. Once registered, you can log in to your <strong data-start=\"640\" data-end=\"674\">diabetes monitoring platform<\/strong> and consult your data whenever you like. <\/p>\n<h3 data-start=\"726\" data-end=\"778\"><\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/easyview.medtrum.eu\/v3\/#\/login\/login?country=CH&amp;lang=en&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Go to EasyView&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/capture_plateforme_easyview.webp&#8221; title_text=&#8221;capture_platform_easyview&#8221; url=&#8221;https:\/\/easyview.medtrum.eu\/v3\/#\/login\/login?country=CH&amp;lang=en&#8221; url_new_window=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_column _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3 data-start=\"726\" data-end=\"778\">A clearer view of your insulin therapy<\/h3>\n<p data-start=\"780\" data-end=\"1113\">With <strong data-start=\"785\" data-end=\"797\">EasyView<\/strong>, we give you the tools to better understand your treatment. The platform brings together information from your <strong data-start=\"925\" data-end=\"956\">insulin pump system<\/strong> and your <strong data-start=\"969\" data-end=\"1002\">continuous glucose monitoring<\/strong>, to give you an overview of your <strong data-start=\"1052\" data-end=\"1072\">insulin therapy<\/strong>.   <span class=\"\" data-state=\"closed\"><\/span><\/p>\n<p data-start=\"1115\" data-end=\"1134\">So you can :<\/p>\n<ul data-start=\"1135\" data-end=\"1325\">\n<li data-start=\"1135\" data-end=\"1180\">\n<p data-start=\"1137\" data-end=\"1180\">view your <strong data-start=\"1152\" data-end=\"1177\">blood glucose trends<\/strong>,<\/p>\n<\/li>\n<li data-start=\"1181\" data-end=\"1224\">\n<p data-start=\"1183\" data-end=\"1224\">follow<strong data-start=\"1209\" data-end=\"1221\">insulin<\/strong> administration,<\/p>\n<\/li>\n<li data-start=\"1225\" data-end=\"1325\">\n<p data-start=\"1227\" data-end=\"1325\">analyze your data in <strong data-start=\"1257\" data-end=\"1284\">easy-to-read reports<\/strong>.  <span class=\"\" data-state=\"closed\"><\/span><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1327\" data-end=\"1378\">Share your data with your medical team<\/h3>\n<p data-start=\"1380\" data-end=\"1684\">The <strong data-start=\"1383\" data-end=\"1418\">personal EasyView platform<\/strong> also facilitates exchanges with healthcare professionals. Data from your <strong data-start=\"1499\" data-end=\"1535\">insulin pump and CGM<\/strong> can be consulted remotely, to help you <strong data-start=\"1613\" data-end=\"1643\">manage your diabetes<\/strong> with greater peace of mind.   <span class=\"\" data-state=\"closed\"><\/span><\/p>\n<p data-start=\"1686\" data-end=\"1858\">The aim remains simple: to help you <strong data-start=\"1730\" data-end=\"1764\">better understand your diabetes<\/strong>, follow your treatment more easily and move forward with greater confidence in your day-to-day life.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;start&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F5F4&#8243; custom_padding=&#8221;||0px||false|false&#8221; da_popup_slug=&#8221;start&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f4f5f4&#8243; custom_padding=&#8221;16px||16px||true|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Is your cell phone compatible with Medtrum applications?<\/h2>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||48px||false|false&#8221; custom_css_free_form=&#8221;.logo-container {||    display: flex;||    justify-content: center; \/* Centre les images horizontalement *\/||    gap: 32px; \/* Espacement entre les images *\/||}||||.logo-container img {||    width: 64px; \/* Largeur fixe des images *\/||}||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"logo-container\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/logo-app-app-store-1.webp\" alt=\"App Store logo\"><!-- [et_pb_line_break_holder] -->    <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/logo-app-google-play-1.webp\" alt=\"Google Play logo\"><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][et_pb_button button_url=&#8221;https:\/\/medtrum.redycare.ch\/en\/application-compatibility\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Check compatibility&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Medtrum smartphone applications<\/h2>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; pac_drh_enable_stacking=&#8221;pac_drh_stack_row pac_drh_stack_tab_mob&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; pac_drh_add_staking_order_tab=&#8221;pac_drh_order_tab_two&#8221; pac_drh_add_staking_order_mob=&#8221;pac_drh_order_mob_two&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>EasyTouch<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>A mobile application that lets you visualize, understand and act.<\/p>\n<p>It also offers the possibility of <strong>sharing data with an unlimited number of people<\/strong> (family or care team).<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_phone=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Download the application now:<\/h3>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"image-container\"><!-- [et_pb_line_break_holder] -->    <!-- Android - EasyTouch --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"app-block\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"qr-code\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/easytouchforandroidmg.webp\" alt=\"QR Code Android - EasyTouch\"><!-- [et_pb_line_break_holder] -->        <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.medtrum.easytouchforandroidmg&amp;pcampaignid=web_share\" target=\"_blank\" rel=\"noopener noreferrer\"><!-- [et_pb_line_break_holder] -->            <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/GetItOnGooglePlay_Badge_Web_color_French.webp\" alt=\"Google Play Badge\"><!-- [et_pb_line_break_holder] -->        <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- iOS - EasyTouch --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"app-block\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"qr-code\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/easytouchIOS.webp\" alt=\"QR Code iOS - EasyTouch\"><!-- [et_pb_line_break_holder] -->        <a href=\"https:\/\/apps.apple.com\/fr\/app\/medtrum-easytouch-mg-dl\/id1265785433\" target=\"_blank\" rel=\"noopener noreferrer\"><!-- [et_pb_line_break_holder] -->            <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/Download_on_the_App_Store_Badge_FR_blk_100517.webp\" alt=\"App Store Badge\"><!-- [et_pb_line_break_holder] -->        <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/12\/EasyTouch.webp&#8221; title_text=&#8221;EasyTouch&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;80px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||16px||false|false&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; pac_drh_add_staking_order_tab=&#8221;pac_drh_order_tab_one&#8221; pac_drh_add_staking_order_mob=&#8221;pac_drh_order_mob_one&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/capture_app_Easy-Touch.webp&#8221; title_text=&#8221;capture_app_Easy Touch&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; pac_drh_enable_stacking=&#8221;pac_drh_stack_row pac_drh_stack_tab_mob&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; pac_drh_add_staking_order_tab=&#8221;pac_drh_order_tab_one&#8221; pac_drh_add_staking_order_mob=&#8221;pac_drh_order_mob_one&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/capture_app_Easy-Patch.webp&#8221; title_text=&#8221;capture_app_Easy Patch&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; pac_drh_add_staking_order_tab=&#8221;pac_drh_order_tab_two&#8221; pac_drh_add_staking_order_mob=&#8221;pac_drh_order_mob_two&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>EasyPatch<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The EasyPatch application has the same functions as the EasyTouch app.<\/p>\n<p>It also offers the possibility of <strong>controlling TouchCare\u00ae pumps and sensors,<\/strong> for even fewer devices to manage on a daily basis!<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_phone=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Download the application now:<\/h3>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"image-container\"><!-- [et_pb_line_break_holder] -->    <!-- Android - EasyPatch --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"app-block\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"qr-code\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/easypatchforandroidmg.webp\" alt=\"QR Code Android - EasyPatch\"><!-- [et_pb_line_break_holder] -->        <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.medtrum.easypatchforandroidmg&amp;pcampaignid=web_share\" target=\"_blank\" rel=\"noopener noreferrer\"><!-- [et_pb_line_break_holder] -->            <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/GetItOnGooglePlay_Badge_Web_color_French.webp\" alt=\"Google Play Badge\"><!-- [et_pb_line_break_holder] -->        <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- iOS - EasyPatch --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"app-block\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"qr-code\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/easypatchIOS.webp\" alt=\"QR Code iOS - EasyPatch\"><!-- [et_pb_line_break_holder] -->        <a href=\"https:\/\/apps.apple.com\/fr\/app\/medtrum-easypatch-mg-dl\/id1450356629\" target=\"_blank\" rel=\"noopener noreferrer\"><!-- [et_pb_line_break_holder] -->            <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/Download_on_the_App_Store_Badge_FR_blk_100517.webp\" alt=\"App Store Badge\"><!-- [et_pb_line_break_holder] -->        <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/12\/EasyPatch.webp&#8221; title_text=&#8221;EasyPatch&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;80px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||16px||false|false&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; pac_drh_enable_stacking=&#8221;pac_drh_stack_row pac_drh_stack_tab_mob&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; pac_drh_add_staking_order_tab=&#8221;pac_drh_order_tab_two&#8221; pac_drh_add_staking_order_mob=&#8221;pac_drh_order_mob_two&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>EasyFollow<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Have you activated data sharing in your EasyPatch or EasyTouch app? <strong>Invite your friends and family to download the EasyFollow app<\/strong>, so they can <strong>view your data remotely<\/strong> and in real time.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;|600|||||||&#8221; custom_margin=&#8221;||0px||false|false&#8221; header_3_text_align_tablet=&#8221;center&#8221; header_3_text_align_phone=&#8221;center&#8221; header_3_text_align_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Download the application now:<\/h3>\n<p>[\/et_pb_text][et_pb_code _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"image-container\"><!-- [et_pb_line_break_holder] -->    <!-- Android --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"app-block\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"qr-code\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/easyfollowforandroidmg.webp\" alt=\"QR Code Android\"><!-- [et_pb_line_break_holder] -->        <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.medtrum.easyfollowforandroidmg&amp;pcampaignid=web_share\" target=\"_blank\" rel=\"noopener noreferrer\"><!-- [et_pb_line_break_holder] -->            <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/GetItOnGooglePlay_Badge_Web_color_French.webp\" alt=\"Google Play Badge\"><!-- [et_pb_line_break_holder] -->        <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->    <!-- iOS --><!-- [et_pb_line_break_holder] -->    <\/p>\n<div class=\"app-block\"><!-- [et_pb_line_break_holder] -->        <img decoding=\"async\" class=\"qr-code\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/easyfollow-IOS.webp\" alt=\"QR Code iOS\"><!-- [et_pb_line_break_holder] -->        <a href=\"https:\/\/apps.apple.com\/fr\/app\/medtrum-easyfollow-mg-dl\/id1265794154\" target=\"_blank\" rel=\"noopener noreferrer\"><!-- [et_pb_line_break_holder] -->            <img decoding=\"async\" src=\"https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/Download_on_the_App_Store_Badge_FR_blk_100517.webp\" alt=\"App Store Badge\"><!-- [et_pb_line_break_holder] -->        <\/a><!-- [et_pb_line_break_holder] -->    <\/div>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/12\/EasyFollow.webp&#8221; title_text=&#8221;EasyFollow&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;80px&#8221; module_alignment=&#8221;left&#8221; custom_margin=&#8221;||16px||false|false&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;center&#8221; module_alignment_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; pac_drh_add_staking_order_tab=&#8221;pac_drh_order_tab_one&#8221; pac_drh_add_staking_order_mob=&#8221;pac_drh_order_mob_one&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/02\/capture_app_Easy-Follow.webp&#8221; title_text=&#8221;capture_app_Easy Follow&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F0F0F0&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Become a Medtrum user<\/h2>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||16px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68de7b1e-1dc8-8327-a60e-a25e17332411-2\" data-testid=\"conversation-turn-46\" data-scroll-anchor=\"true\" data-turn=\"assistant\" tabindex=\"-1\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div data-message-author-role=\"assistant\" data-message-id=\"ab528670-a8a6-4d32-b7a5-4d26fa9e63a4\" dir=\"auto\" data-message-model-slug=\"gpt-5-3\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"25\" data-end=\"344\">Join a community committed to solutions designed to simplify the day-to-day <strong data-start=\"105\" data-end=\"127\">management of diabetes<\/strong>. By becoming a user, you gain access to <strong data-start=\"186\" data-end=\"226\">diabetes medical devices<\/strong> designed to support people on <strong data-start=\"278\" data-end=\"298\">insulin therapy<\/strong> with modern, intuitive technologies. <\/p>\n<p data-start=\"346\" data-end=\"662\">We develop tools that fit naturally into your lifestyle, such as <strong data-start=\"439\" data-end=\"459\">insulin pumps<\/strong>, <strong data-start=\"464\" data-end=\"479\">CGM sensors<\/strong> and connected <strong data-start=\"509\" data-end=\"529\">blood glucose monitoring<\/strong> systems. Our aim remains simple: to help you manage your <strong data-start=\"586\" data-end=\"611\">diabetes treatment<\/strong> with greater comfort, discretion and freedom. <\/p>\n<p data-start=\"664\" data-end=\"853\" data-is-last-node=\"\" data-is-only-node=\"\">Take the first step towards a technology that enables you to track your data, better understand your blood glucose levels and move forward with greater peace of mind in your <strong data-start=\"817\" data-end=\"852\">day-to-day diabetes management<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div aria-hidden=\"true\" data-edge=\"true\" class=\"pointer-events-none h-px w-px absolute bottom-0\"><\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#form&#8221; button_text=&#8221;I&apos;d like to try Medtrum products&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/10\/capteur_TouchCareNano.webp&#8221; border_radii=&#8221;on|24px|24px|24px|24px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;aeb1edf4-eedf-4d16-a9d6-bc9790f45f06&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/12\/mqdefault_6s.webp&#8221; title_text=&#8221;mqdefault_6s&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||32px||false|false&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#1A5F58&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||8px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Video support and help for using your pump and sensors<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;40px|||||&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68de7b1e-1dc8-8327-a60e-a25e17332411-3\" data-testid=\"conversation-turn-48\" data-scroll-anchor=\"true\" data-turn=\"assistant\" tabindex=\"-1\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div data-message-author-role=\"assistant\" data-message-id=\"d62eae03-bc93-45a7-a12c-22de19bb12db\" dir=\"auto\" data-message-model-slug=\"gpt-5-3\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"65\" data-end=\"371\" data-is-last-node=\"\" data-is-only-node=\"\">Access <strong data-start=\"79\" data-end=\"102\">instructional videos<\/strong> to quickly understand how to set up and use your <strong data-start=\"171\" data-end=\"191\">insulin pump<\/strong> and <strong data-start=\"204\" data-end=\"219\">CGM sensor<\/strong>.<br data-start=\"220\" data-end=\"223\">Each tutorial guides you step-by-step through <strong data-start=\"284\" data-end=\"306\">diabetes management<\/strong> and the day-to-day use of your <strong data-start=\"327\" data-end=\"357\">diabetes medical device<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div aria-hidden=\"true\" data-edge=\"true\" class=\"pointer-events-none h-px w-px absolute bottom-0\"><\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MjE3In19@&#8221; button_text=&#8221;See the videos&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; background_color=&#8221;#1A5F58&#8243; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/10\/home_img_hero_2.webp&#8221; background_blend=&#8221;soft-light&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5NTk1In19@&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px||8px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;30d7e2af-0d7d-4699-8c4f-f2679fc03aae&#8221; text_font_size=&#8221;20px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_text_align_tablet=&#8221;center&#8221; header_2_text_align_phone=&#8221;center&#8221; header_2_text_align_last_edited=&#8221;on|tablet&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Discover and download our free guides<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5NTk1In19@&#8221; button_text=&#8221;User guides&#8221; button_alignment=&#8221;right&#8221; button_text_tablet=&#8221;Contact us!&#8221; button_text_phone=&#8221;Contact us!&#8221; button_text_last_edited=&#8221;off|desktop&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#ffffff&#8221; button_text_size_tablet=&#8221;16px&#8221; button_text_size_phone=&#8221;16px&#8221; button_text_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||8px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>FAQs and documentation on diabetes management devices<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"flex flex-col text-sm pb-25\">\n<article class=\"text-token-text-primary w-full focus:outline-none [--shadow-height:45px] has-data-writing-block:pointer-events-none has-data-writing-block:-mt-(--shadow-height) has-data-writing-block:pt-(--shadow-height) [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-68de7b1e-1dc8-8327-a60e-a25e17332411-4\" data-testid=\"conversation-turn-50\" data-scroll-anchor=\"true\" data-turn=\"assistant\" tabindex=\"-1\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:--spacing(4)] @w-sm\/main:[--thread-content-margin:--spacing(6)] @w-lg\/main:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" tabindex=\"-1\">\n<div class=\"flex max-w-full flex-col grow\">\n<div data-message-author-role=\"assistant\" data-message-id=\"9e8989ab-fb91-4d0c-979c-78d45ac688e9\" dir=\"auto\" data-message-model-slug=\"gpt-5-3\" class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-1\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[1px]\">\n<div class=\"markdown prose dark:prose-invert w-full wrap-break-word light markdown-new-styling\">\n<p data-start=\"72\" data-end=\"389\" data-is-last-node=\"\" data-is-only-node=\"\">Find clear answers to frequently asked questions about using your <strong data-start=\"152\" data-end=\"172\">insulin pump<\/strong>, <strong data-start=\"177\" data-end=\"192\">CGM sensor<\/strong> and <strong data-start=\"213\" data-end=\"235\">diabetes management<\/strong> solutions.<br data-start=\"236\" data-end=\"239\">This documentation helps you to better understand your <strong data-start=\"294\" data-end=\"324\">insulin pump therapy<\/strong> and to use your <strong data-start=\"345\" data-end=\"375\">diabetes medical device<\/strong> on a daily basis.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<div aria-hidden=\"true\" data-edge=\"true\" class=\"pointer-events-none h-px w-px absolute bottom-0\"><\/div>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5MTU5In19@&#8221; button_text=&#8221;Medtrum documentation&#8221; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;button_url&#8221; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||32px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/11\/nano-pompe-background.webp&#8221; custom_css_main_element=&#8221;margin:auto&#8221; border_radii=&#8221;on|24px|24px|24px|24px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;aeb1edf4-eedf-4d16-a9d6-bc9790f45f06&#8243; height=&#8221;259px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.61)&#8221; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/10\/home_img_hero_3.webp&#8221; background_blend=&#8221;multiply&#8221; da_disable_devices=&#8221;off|off|off&#8221; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;30d7e2af-0d7d-4699-8c4f-f2679fc03aae&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Try out a demo pump<\/h2>\n<p style=\"text-align: center;\"><em>Ultra-light, ultra-compact<\/em><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;#form_essai&#8221; button_text=&#8221;I want to try it&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;start&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F5F4&#8243; custom_padding=&#8221;||0px||false|false&#8221; da_popup_slug=&#8221;start&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; custom_margin=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Integration with the TouchCare\u00ae Nano system: personalized support for optimal diabetes management<\/h2>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Medtrum&#8217;s TouchCare\u00ae Nano system integration program<\/strong> offers patients a structured pathway, including a free trial period, educational tools, 24\/7 multilingual technical support and access to a community of experienced users. Thanks to this comprehensive approach, patients are guided step by step through the process, so they can get to grips with their treatment smoothly and efficiently. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F5F4&#8243; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/04\/illustration-schema-integration-systeme-touchcare-medtrum-suisse.webp&#8221; background_size=&#8221;custom&#8221; background_image_width=&#8221;600px&#8221; background_image_height=&#8221;600px&#8221; min_height=&#8221;857px&#8221; custom_padding=&#8221;0px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; background__hover_enabled=&#8221;off|desktop&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; vertical_offset=&#8221;27px&#8221; horizontal_offset=&#8221;126px&#8221; width=&#8221;400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Start program<\/h3>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;#21AFA1&#8243; icon_padding=&#8221;5px&#8221; list_vertical_alignment=&#8221;flex-start&#8221; list_space_between=&#8221;8px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;13px&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;Customized integration program including 01-month free trial of TouchCare Nano treatment system (Pump and CGM)&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Provision of learning and educational tools&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Ongoing communication with a Medtrum specialist&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;top_right&#8221; vertical_offset=&#8221;96px&#8221; horizontal_offset=&#8221;59px&#8221; width=&#8221;400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Technical assistance and training<\/h3>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;#21AFA1&#8243; icon_padding=&#8221;5px&#8221; list_vertical_alignment=&#8221;flex-start&#8221; list_space_between=&#8221;8px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;13px&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;24\/7 online technical support&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Technical support available in 04 languages: FR, DE, IT, EN&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Practical training, face-to-face and distance learning&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;bottom_left&#8221; vertical_offset=&#8221;2px&#8221; horizontal_offset=&#8221;455px&#8221; width=&#8221;400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>EasyView platform<\/h3>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;#21AFA1&#8243; icon_padding=&#8221;5px&#8221; list_vertical_alignment=&#8221;flex-start&#8221; list_space_between=&#8221;8px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;13px&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;Free and easy access to the platform&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Data can be accessed and monitored at any time&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Autonomous treatment management&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;center_left&#8221; horizontal_offset=&#8221;171px&#8221; width=&#8221;400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Medtrum Switzerland portal<\/h3>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;#21AFA1&#8243; icon_padding=&#8221;5px&#8221; list_vertical_alignment=&#8221;flex-start&#8221; list_space_between=&#8221;8px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;13px&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;Reliable, personalized educational content&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Store access and online services&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;bottom_right&#8221; vertical_offset=&#8221;112px&#8221; horizontal_offset=&#8221;148px&#8221; width=&#8221;400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Patient community<\/h3>\n<p>[\/et_pb_text][dsm_icon_list icon_color=&#8221;#21AFA1&#8243; icon_padding=&#8221;5px&#8221; list_vertical_alignment=&#8221;flex-start&#8221; list_space_between=&#8221;8px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;13px&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;Discussions with other experienced Medtrum users&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Store access and online services&#8221; font_icon=&#8221;&#xe052;||divi||400&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; disabled_on=&#8221;off|off|on&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F4F5F4&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/04\/illustration-schema-integration-systeme-touchcare-medtrum-suisse.webp&#8221; title_text=&#8221;illustration-schema-integration-system-touchcare-medtrum-suisse&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][dsm_card_carousel speed=&#8221;2000&#8243; autoplay=&#8221;off&#8221; space_between=&#8221;32&#8243; infinite=&#8221;off&#8221; auto_height=&#8221;off&#8221; dots=&#8221;off&#8221; grab=&#8221;off&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;|32px||32px|false|true&#8221; border_radii_image=&#8221;on|36px|36px|36px|36px&#8221; border_width_all_image=&#8221;2px&#8221; border_color_all_image=&#8221;#21AFA1&#8243; global_colors_info=&#8221;{}&#8221;][dsm_card_carousel_child image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/04\/illustration-programme-start.webp&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parent_button=&#8221;off&#8221; parent_header_level=&#8221;h4&#8243;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_24 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h3>Start program<\/h3>\n<\/div>\n<\/div>\n<div class=\"et_pb_module dsm_icon_list dsm_icon_list_0\">\n<div class=\"et_pb_module_inner\">\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Customized integration program including 01-month free trial of TouchCare Nano treatment system (Pump and CGM)<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Provision of learning and educational tools<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Ongoing communication with a Medtrum specialist<\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/dsm_card_carousel_child][dsm_card_carousel_child image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/04\/illustration-assistance-technique-et-formations.webp&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parent_button=&#8221;off&#8221; parent_header_level=&#8221;h4&#8243;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_25 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h3>Technical assistance and training<\/h3>\n<\/div>\n<\/div>\n<div class=\"et_pb_module dsm_icon_list dsm_icon_list_1\">\n<div class=\"et_pb_module_inner\">\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">24\/7 online technical support<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Technical support available in 04 languages: FR, DE, IT, EN<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Practical training, face-to-face and distance learning<\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/dsm_card_carousel_child][dsm_card_carousel_child image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/04\/illustration-communaute-medtrum-suisse.webp&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parent_button=&#8221;off&#8221; parent_header_level=&#8221;h4&#8243;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_28 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h3>Patient community<\/h3>\n<\/div>\n<\/div>\n<div class=\"et_pb_module dsm_icon_list dsm_icon_list_4\">\n<div class=\"et_pb_module_inner\">\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Discussions with other experienced Medtrum users<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Community network of Medtrum users<\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/dsm_card_carousel_child][dsm_card_carousel_child image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/04\/illustration-plateforme-medtrum-easy-view.webp&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parent_button=&#8221;off&#8221; parent_header_level=&#8221;h4&#8243;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_26 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h3>EasyView platform<\/h3>\n<\/div>\n<\/div>\n<div class=\"et_pb_module dsm_icon_list dsm_icon_list_2\">\n<div class=\"et_pb_module_inner\">\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Free and easy access to the platform<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Data can be accessed and monitored at any time<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Autonomous treatment management<\/span><\/p>\n<\/div>\n<\/div>\n<p>[\/dsm_card_carousel_child][dsm_card_carousel_child image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/04\/illustration-portail-medtrum-suisse.webp&#8221; image_as_background=&#8221;off&#8221; button_url_new_window=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parent_button=&#8221;off&#8221; parent_header_level=&#8221;h4&#8243;]<\/p>\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_25 et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_27 et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h3>Medtrum Switzerland portal<\/h3>\n<\/div>\n<\/div>\n<div class=\"et_pb_module dsm_icon_list dsm_icon_list_3\">\n<div class=\"et_pb_module_inner\">\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Customized and reliable educational content<\/span><\/p>\n<p><span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue052<\/span><\/span><span class=\"dsm_icon_list_text\">Store access and online services<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/dsm_card_carousel_child][\/dsm_card_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;order&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#5a7e70 0%|#1a5f58 100%&#8221; background_image=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2024\/10\/home_img_hero_2.webp&#8221; background_blend=&#8221;multiply&#8221; da_popup_slug=&#8221;ordonnance&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px||8px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;margin:auto&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;30d7e2af-0d7d-4699-8c4f-f2679fc03aae&#8221; text_font_size=&#8221;20px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_2_text_align_tablet=&#8221;center&#8221; header_2_text_align_phone=&#8221;center&#8221; header_2_text_align_last_edited=&#8221;on|tablet&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Download our Medtrum prescriptions<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/08\/Ordonnance-Medtrum-New_Fr.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;French prescription&#8221; button_alignment=&#8221;right&#8221; button_text_tablet=&#8221;Contact us!&#8221; button_text_phone=&#8221;Contact us!&#8221; button_text_last_edited=&#8221;off|desktop&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#ffffff&#8221; custom_margin=&#8221;||8px||false|false&#8221; button_text_size_tablet=&#8221;16px&#8221; button_text_size_phone=&#8221;16px&#8221; button_text_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/08\/Ordonnance-Medtrum-New_de.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Order in German&#8221; button_alignment=&#8221;right&#8221; button_text_tablet=&#8221;Contact us!&#8221; button_text_phone=&#8221;Contact us!&#8221; button_text_last_edited=&#8221;off|desktop&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#ffffff&#8221; custom_margin=&#8221;||8px||false|false&#8221; button_text_size_tablet=&#8221;16px&#8221; button_text_size_phone=&#8221;16px&#8221; button_text_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;https:\/\/medtrum.redycare.ch\/wp-content\/uploads\/2025\/09\/Ordonnance-Medtrum-New_Fr_it.pdf&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Prescription in Italian&#8221; button_alignment=&#8221;right&#8221; button_text_tablet=&#8221;Contact us!&#8221; button_text_phone=&#8221;Contact us!&#8221; button_text_last_edited=&#8221;off|desktop&#8221; button_alignment_tablet=&#8221;center&#8221; button_alignment_phone=&#8221;center&#8221; button_alignment_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;9c720ffc-ee70-488f-80ff-1eb0ac5cb6a0&#8243; button_text_size=&#8221;20px&#8221; button_text_color=&#8221;#ffffff&#8221; custom_margin=&#8221;||8px||false|false&#8221; button_text_size_tablet=&#8221;16px&#8221; button_text_size_phone=&#8221;16px&#8221; button_text_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support and services for your insulin treatmentCall us free of chargeEasyView personal platformTrack your diabetes data on the computer with EasyViewThe EasyView platform gives you easy access to your data from any computer. With just a few clicks, you can view information on your insulin pump, CGM sensor and diabetes management in a clear, secure [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":30542,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-30560","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages\/30560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/comments?post=30560"}],"version-history":[{"count":19,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages\/30560\/revisions"}],"predecessor-version":[{"id":32125,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/pages\/30560\/revisions\/32125"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/media\/30542"}],"wp:attachment":[{"href":"https:\/\/medtrum.redycare.ch\/en\/wp-json\/wp\/v2\/media?parent=30560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}